Godius Game Operating Policy
Article 1 – Purpose
This Operating Policy (the “Policy”) sets clear standards for use, enforcement, and appeals so that users of Godius (the “Game”) can enjoy a fair and pleasant environment.
This Policy applies together with the Godius Terms of Service and Privacy Policy. In the event of a conflict, the Terms of Service prevail.
※ This Policy applies to all users, including those who play through the Steam platform.
Article 2 – Scope of Application
This Policy applies to all users who:
- Create a Godius account and use the Game
- Access the Game via Steam, the official website, or other authorized channels
- Use related services such as in-game chat, community features, or customer support
※ Minors (under 19) must use the Game with the consent of a legal guardian, who is responsible for guiding proper use of the Services.
Article 3 – Prohibited Conduct and Enforcement
If the Company confirms any of the following conduct, it will apply staged enforcement based on objective logs and evidence.
3-1. Unauthorized Programs
Prohibited
- Hack / cheat programs
- Macro (auto-input) programs
- Auto-hunting / auto-play programs
- Memory editing tools
- Unauthorized clients or patch files
Enforcement
- 1st offense / 7-day restriction / warning email
- 2nd offense / 30-day restriction / enhanced penalties for further violations
- 3rd or later / permanent restriction / Steam refund policy applies separately
※ If a permanent restriction is applied for unauthorized programs, Steam refund eligibility follows Steam’s refund policy; the Company does not intervene.
3-2. Account and Currency Trading
Prohibited
- Selling, buying, or transferring accounts
- Real-money trading of in-game items or currency
- Brokerage of in-game currency transactions
- Creating or using accounts under another person’s identity (with limited family-sharing exceptions)
Enforcement
- 1st offense / warning and 7-day restriction / recovery of related currency
- 2nd offense / permanent restriction / investigation of related accounts
3-3. Abuse, Misconduct, and Hate Speech
Prohibited
- Persistent insults or verbal abuse
- Hate or discriminatory speech based on gender, race, nationality, disability, etc.
- Sexual harassment or sexually offensive behavior
- Targeted bullying or harassment of specific users
- Threats to disclose personal information (doxxing)
Enforcement
- 1st offense / 3-day chat restriction / warning email
- 2nd offense / 7-day chat restriction + 7-day account restriction / restriction without prior warning
- 3rd offense / permanent restriction / severe hate or threats may result in immediate permanent restriction
3-4. Bug Exploitation
Prohibited
- Duplicating items or currency
- Intentionally exploiting system vulnerabilities
- Deliberately disrupting the in-game economy
- Obtaining abnormal stats or abilities through bugs
Enforcement
- Immediate action / temporary suspension / investigation after preserving evidence
- Minor cases / 7–30 day restriction + full recovery of gained currency/items / mitigation possible for voluntary reports
- Severe cases / permanent restriction + data recovery / based on economic impact
※ “Data recovery” applies only to items/currency obtained through bug exploitation; legitimately obtained data is protected.
※ Users who voluntarily report bugs via customer support may receive rewards and reduced penalties.
3-5. Interference with Operations
Prohibited
- Causing server overload
- Repeated or false reports / abuse of reporting systems
- Impersonating staff
- Intentionally obstructing operations
Enforcement
- 1st offense / warning and 7-day restriction
- 2nd offense / 30-day or permanent restriction / impersonation may result in immediate permanent restriction on first offense
Article 4 – Principles of Restriction
- All enforcement is based on objective materials such as server logs, reports, and monitoring results.
- The Company may impose emergency restrictions without prior notice to protect the Game environment, and will notify the reason afterward by email or in-game notice.
- Repeated or malicious violations may receive enhanced penalties considering prior history.
- Acts by third parties may still be attributed to the account.
- Unused paid currency upon restriction is handled under the Terms of Service and applicable law.
※ Permanent restrictions for Steam purchases are separate from Steam’s refund policy. Refund eligibility follows Steam’s criteria.
Article 5 – Appeals
Users who disagree with enforcement may appeal as follows.
5-1. Period and Method
- Period: within 30 days from the enforcement date
- Method: official customer support (email or web form)
- Required: account info, enforcement details, appeal reasons, supporting evidence (optional)
5-2. Process
- Receipt / confirmation email / within 1 business day
- Review / operations review and log re-check / within 7 business days
- Result / final notice by email / within 1 day after review completion
※ Restrictions remain in effect during the appeal. If accepted, credit toward the restriction period or compensation may apply.
5-3. Outcomes
- Upheld: cancel or reduce restriction; remedial measures
- Dismissed: reason provided; no re-appeal on the same matter
- Partially upheld: enforcement level may be adjusted
Article 6 – Privacy and Youth Protection
- Personal information is processed under the Privacy Policy. Enforcement-related logs may be retained up to 1 year for dispute resolution.
- Users under 14 may not use the Services without a legal guardian’s consent.
- The Game provides an age-appropriate environment under youth protection laws.
※ Overseas users may also be subject to local privacy laws (e.g., GDPR).
Article 7 – Policy Changes
- The Company may amend this Policy due to operational or legal changes.
- Changes will be announced at least 7 days before the effective date on the official site and Steam.
- Material changes to rights/obligations will be announced 30 days in advance, with individual email notice where applicable.
- Users who do not agree may stop using the Services and request withdrawal.
Article 8 – Miscellaneous
- Matters not stated here follow the Terms of Service, applicable laws, and general industry practice.
- Disputes are governed by the laws of the Republic of Korea, with jurisdiction at the courts where the Company is located.
- Inquiries: customer support (steam@godius.co.kr).